Policies

Privacy Policy

How we collect, use, and protect your personal information

Last Updated: January 2025

At Saigon Native Coffee, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.

Information We Collect

Personal Information

When you place an order or create an account, we collect:

  • Name and contact information (email, phone number, shipping address)
  • Payment information (processed securely through our payment provider)
  • Order history and preferences

Automatically Collected Information

  • Browser type and device information
  • IP address and location data
  • Website usage patterns and analytics

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate with you about your orders and account
  • Send promotional emails (with your consent)
  • Improve our products and services
  • Prevent fraud and enhance security
  • Comply with legal obligations

Information Sharing

We do not sell or rent your personal information to third parties. We may share your information with:

  • Service providers who help us operate our business (shipping, payment processing)
  • Law enforcement when required by law
  • Business partners with your explicit consent

Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences.

Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

  • Access and review your personal information
  • Request corrections to your data
  • Delete your account and associated data
  • Opt-out of marketing communications
  • Request a copy of your data

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us: