Everything you need to know about our shipping and delivery process
We offer multiple shipping options to ensure your Saigon Native Coffee products arrive fresh and on time.
All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days.
Currently, we ship to addresses within the United States. We are working to expand our shipping options to include international destinations in the near future.
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package through our shipping partner's website.
If your order arrives damaged or is lost in transit, please contact us immediately at info@saigonnative.coffee or call us at (714) 971-7879. We will work with you to resolve the issue as quickly as possible.
If you have any questions about our shipping policy, please don't hesitate to contact us at info@saigonnative.coffee.